Nos Services

Availability of Products and delivery Terms:

The indication "in stock" means that the item is available from Throwback Sneakers at the time of order. The indication "exhausted" means that the object is no longer available for sale.

important:  Free delivery within Europe for orderwhich total more than 100€. 

For France and European Union delivery is made by La Poste Colissimo or Colissimo with recipient's signature upon receipt.

For any other destination, delivery will be made by La Poste Colissimo international (with recipient's signature upon receipt).

All parcels sent by Throwback Sneakers have a tracking number which will be communicated to the customer once shipment transmitted to our carrier.

Orders are processed, prepared and shipped, that is to say transmitted to our carrier within 24/48 hours from.

The carrier, under contract with Throwback Sneakers, is committed to deliver the order to the buyer's address provided by Throwback Sneakers. To report any difficulty regarding delivery, the customer can use the online contact form or phone number (+339.50.64.02.96) to contact Throwback Sneakers.

For deliveries outside France, the customer agrees to pay all import taxes on products, custom fees, value added tax and other taxes payable under the laws of the country of delivery.Throwback Sneakers cannot be held responsible for failure of taxes payment from the customer.

Wherever the delivery takes place, it will be made during the day. In case of absence of the recipient, a notice is left at the delivery address. The possible costs of new presentations have to be taken in charge by the customer.

Customer must check the goods immediately upon receipt. In case of damage, he must accurately indicate his remarks on the delivery note, and by registered letter to the carrier with acknowledgment of receipt within three (3) days after delivery in accordance with the provisions of Article L. 133-3 of the Code de Commerce.

He must also inform Throwback Sneakers by email at throwback sneakers@gmail.com with acknowledgment of receipt of all transport damage within seven (14) days after delivery. No claim will be accepted in case of non-compliance with these formalities.

Throwback Sneakers will, in any event, be released from its obligation to deliver in case of: -Occurrence of an event of force majeure such as war, riots, fire, strikes, accidents and the impossibility of being supplied,

-Default by the customer of any of its obligations (payment of the price, accuracy of information provided, such as shipping address).

On the www.throwback-sneakers.com site, you can finalize your order by the secure online payment.

Online payment by credit card

The regulation of the order is carried out the cash by credit card (Mastercard, Visa, CB). During the payment, indicate your banking card number, its expiration date and the last 3 figures appearing close to the signature on the back of the map.
Within the framework of the fight against the fraud, it is possible that a procedure 3D Secure is engaged in order to ensure a maximum security level. In this case, after having validated your banking contact on the page of payment, it can be to you asked to enter a code received by SMS, to answer a personal question, to enter your birth date or to enter a safety pin provided by yourbank.

Secure payment

All the transactions carried out online on the site of Throwback Sneakers are 100% secure. The confidentiality of your banking data isensured by the protocol SSL which crypt your data ring their transfer since your platform towards ThrowbackSneakers. The relative data with the credit card neither are held, nor preserved by ThrowbackSneakers during the payment and after the payment.

The automatic registration systems are considered as proof of the nature and content of the order. Throwback Sneakers confirms the acceptance of the purchase order by sending an e-mail to the address provided by the client. The sale will be concluded from the validation of the payment by Throwback Sneakers, that is to say, from the date of confirmation of payment for online orders paid by credit card (Paypal, Visa, Mastercard, American Express, Aurore, Cofinoga or 4 stars) or the date of receipt of payment by bank transfer or check (please contact us). Throwback Sneakers reserves, in any case, the right to refuse or cancel any order from a customer with whom there is a dispute over payment of a previous order.

At Throwback, if one of our products does not give you whole satisfaction you will be able to always retract you while returning it to us : we will exchange it to you or will refund it.

Conditions of return

- Contact Throwback Sneakers at throwback sneakers@gmail.com and let us know reasons for your return.

- The product should not be damaged and must be in its original packaging.

- the customer has 14 days (L221-18) from the date of delivery to return the product for a replacement or refund

- The expenses of return are with your load.

How to return an product?

- Place your package directly from our shop or by the Poste at our adress : 67 Rue de la Belleville, Paris, 75019.

The refund will be done by Throwback Sneakers once items will be received.

Change a product

If you want to change a returned product, if the product is in stock, we procede to exchange, if not we refund you.

The change will be done in three steps : save your new order, send your return, deliver the news products.

In case of exchange, you will receive your new order in the next 7 days after we have received your return.

PS: in case of anormal or improper returns, Throwback Sneakers reserves the rights to refuse another order.

Continue my shopping
Free Shipping

Free Shipping

Above 100€ purchase Free shipping in France

Secure payment

Secure payment

100% secure payment Visa, Mastercard, CB

Customer service

Customer service

Have a question ? need help? 0950640296 or by mail

Return

Return

You have 14 days to change your mind, return at your own expense